BrokenAIOpenAI
OpenAI
- Founded
- 2015
- HQ
- San Francisco, CA
AI research and deployment company behind ChatGPT and the GPT family of models. Originally a non-profit; restructured into a capped-profit company in 2019. Mission framed as building AGI that benefits all of humanity.
Products
ChatGPT · GPT models · Sora · DALL·E · Codex · Whisper · OpenAI API
Reliability — last 7d
Composite score
69.9/100
uptime · freq · sev · mttr
Uptime
95.25%
severity- and component-weighted
Incidents
4
top type: elevated errors
Median MTTR
1h 1m
bad day: 36h 1m
What's breaking (last 7d)
Components ranked by incident count. Click a row for the incident list. Down-time is attributed proportionally for multi-component incidents.
| Component | Incidents | Down (attr.) | Median MTTR | Last |
|---|---|---|---|---|
Unspecified | 2 | 36h 21m | 18h 11m | 4d ago |
FedRAMP | 1 | 22m | 22m | 3d ago |
Responses | 1 | 1h 40m | 1h 40m | 2d ago |
Type of failure
Categorised from the public incident headlines (outage / latency / auth / etc.). Click a category to drill in.
When it breaks
Incident starts by weekday × hour, UTC. Hover a cell for incident detail.
S
1
M
T
1
W
1
T
1
F
S
0006121823
Hour of day · UTC
OpenAI — incidents by day (last 7d)
MinorMajorCritical
Total 4 incidents
2d incident-free streak
Worst incidents
Ranked by severity-weighted duration (impact × wall-clock). Click any incident for the full update timeline.
Score breakdown
Uptime50%
52.5
Frequency20%
90.5
Severity20%
77.9
MTTR10%
99.5
SLA compliance
How often does this provider clear their stated availability target?
OpenAI Business Terms · 99.90% · source ↗
Met SLA in 2 of 13 weeks (15%)✗ last 7d95.25%-4.65%
Incident history
showing 4 of 80 · 4 of 49 days
Thu, Apr 162026-04-161 incident
Wed, Apr 152026-04-151 incident
Tue, Apr 142026-04-141 incident
Sun, Apr 122026-04-121 incident