OpenAI

Founded: 2015
HQ: San Francisco, CA

AI research and deployment company behind ChatGPT and the GPT family of models. Originally a non-profit; restructured into a capped-profit company in 2019. Mission framed as building AGI that benefits all of humanity.

openai.com ↗status.openai.com ↗

Products

ChatGPT · GPT models · Sora · DALL·E · Codex · Whisper · OpenAI API

Reliability — last 30d

Composite score

70.9/100

uptime · freq · sev · mttr

Uptime

96.99%

severity- and component-weighted

Incidents

top type: elevated errors

Median MTTR

1h 40m

bad day: 9h 7m

What's breaking (last 30d)

Components ranked by incident count. Click a row for the incident list. Down-time is attributed proportionally for multi-component incidents.

Component	Incidents	Down (attr.)	Median MTTR	Last
Unspecified	14	87h 42m	2h 15m	4d ago
Responses	3	3h 10m	1h 40m	2d ago
Login	3	1h 33m	22m	9d ago
FedRAMP	1	22m	22m	3d ago
Sora	1	58m	1h 56m	23d ago

Type of failure

Categorised from the public incident headlines (outage / latency / auth / etc.). Click a category to drill in.

When it breaks

Incident starts by weekday × hour, UTC. Hover a cell for incident detail.

0006121823

Hour of day · UTC

OpenAI — incidents by day (last 30d)

MinorMajorCritical

Total 18 incidents

2d incident-free streak

Worst incidents

Ranked by severity-weighted duration (impact × wall-clock). Click any incident for the full update timeline.

Score breakdown

Uptime50%

70.0

Frequency20%

81.1

Severity20%

49.1

MTTR10%

99.2

SLA compliance

How often does this provider clear their stated availability target?

OpenAI Business Terms · 99.90% · source ↗

Met SLA in 2 of 13 weeks (15%)

✗ last 30d97.00%-2.90%

Incident history

showing 4 of 80 · 4 of 49 days

Thu, Apr 162026-04-161 incident

Wed, Apr 152026-04-151 incident

Tue, Apr 142026-04-141 incident

Sun, Apr 122026-04-121 incident